WHAT PAYMENT OPTIONS ARE AVAILABLE?
We currently accept Visa, MasterCard, American Express, Discover, Applepay, PayPal, and gift cards purchased directly through Above Category. If you need to arrange an alternate form of payment not listed here, please feel free to Contact Us
DOES AC HAVE GIFT CARDS AVAILABLE?
We do! often picking the perfect gift can be hard. We offer E-Gift cards ranging from $25-1000., and will be delivered via email. Go grab one here.
PAYING WITH A GIFT CARD
Gift cards can be redeemed against all products on the www.abovecategorycycling.com website or in-store.
DO YOU GIFT WRAP?
Absolutely! Please email us at firstname.lastname@example.org
DO YOU PROVIDE GIFT MESSAGING?
Absolutely! Please email us at email@example.com with your order number and requested message.
DO YOU LIST PRICES ON THE PACKING SLIP?
Yes, unless a gift receipt is requested
WHEN WILL MY ITEM SHIP?
In-stock items usually ship within 3-4 business days, while Featured items can have a shipping delay of up to two weeks. Your estimated delivery dates will appear on the checkout page prior to order completion, and are also in the Order Confirmation Email you’ll receive shortly after your purchase. You’ll receive a Shipping Confirmation email with tracking information, when your order ships.
DO YOU OFFER FREE SHIPPING?
We are proud to offer free shipping on all orders over $150, with a few exclusions like bicycles, trainers, or oversized / overweight items.
MAY I PICK UP IN YOUR STORE?
Please select “Store Pick Up” selection at checkout, if you would like to pick up your order at: 42 ½ Caledonia Sausalito, CA 94965.
WHAT METHOD OF SHIPPING DO YOU USE?
UPS is our preferred method of shipping. Given our location in California, transit time for your order rarely takes more than two business days for the West coast or five for the East coast. The only guarantee offered by UPS Ground is that your package will arrive within 7 business days from the day it was shipped. If transit time exceeds 7 days, you will be refunded your shipping costs. Please be advised that unforeseen delays can occur, and any orders cancelled due to such shipping delays are subject to a restocking fee as described in our Returns Policy.
Please note that UPS chooses to observe certain holidays but not others. On some holidays they deliver/pick up both ground and air packages, and on other holidays they only pick up air packages. There are also holidays when they take the day completely off.
DO YOU SHIP INTERNATIONALLY?
We do, and normally use USPS or DHL for shipping logistics.
WHAT ARE THE RESTRICTIONS ON THE OSBR DISCOUNT?
The 20% coupon is valid for all purchases with the exception of Enve wheels and complete bikes.